COVID-19 Screening Tool

Contactless Cloud Based Visitor Management System

Simplified COVID-19 Access Screening and Contact Tracing

With the relaxation of lockdown restrictions in South Africa, many businesses are opening their doors again. Schools and residential complexes, office parks and factories have the challenge of complying with Government Gazetted Covid-19 regulations and ensuring the safety of their employees, pupils, customers.

Besides all the required PPE, an accurate record of entry is a crucial component of contact traceability in the event of a positive case on your premises. Companies using visitor screening books and paper-based questionnaires are finding it cumbersome to manage the volume and therefor storage of records. The workload can become overwhelming in a very short space of time and there is a real risk of records being lost.

Bellhop has the solution. The cloud based paperless screening questionnaire platform takes the pain out of the process. The system records, stores, and reports on all visitor information at any given time. Saving you time and effort.

  • Key Concepts
    • Capture Screening Information at Point of Entry
    • Instantly notify relevant parties of possible entry threat
    • Cloud based storage of entry records (no more filing of paper)
    • Quick and effective contact tracing
    • Be proactive in the fight against Covid-19
  • 1. Engage
  • 2. Assess
  • 3. intervene
  • 4. Report

Entry Screening mobile web instance

Mobile convenience

This is a lightweight mobile web application that uses very little data (or none if on wi-fi) and is accessible from any smartphone, tablet, or PC with connectivity. The website is responsive and therefore adjusts to fit the device being used' screen. When entering the premises, the following use cases are supported:

Shared Screen Use

  • A device at the point of entry is operated by a security guard/receptionist etc. and they capture the entrant's screening questionnaire (including temperature after measurement).
  • A device at the point of entry (more than likely a tablet or similar touch screen device) is operated by the visitor/employee themselves to answers the screening questionnaire (including temperature after it has been read to them).


Own Screen
  • The entrant uses their own personal device (smartphone) to open a webpage via the portal URL and enter the building's access code (published at the entrance of the premises). They are then guided through the screening steps on their own device.
  • The entrant uses their own personal device (smartphone) to scan a QR code published at the entrance/reception area of the premises. Scanning of the QR code opens up a web page and they are then guided through the screening questionnaire on their own device.
  • For planned visits, an administrator sends a unique link via SMS to a visitor's phone prior to their appointment. When they receive the SMS, they click on the provided link and are guided through the screening steps on their own device.


There is an optional setting where the system requires that the visitor/employee receive a unique OTP (one time pin) from the platform to their phone. They then need to enter it as the final step to the screening process. This ensures that the contact number entered is in fact correct and the entrant is contactable in future on that number. It is also an additional security measure. This is, however, as mentioned, an optional configuration that carries with it the additional cost of an SMS (of R0.30) per entrant.

The information that is captured through the Entry Screening Mobile Portal is then made available through an Administration Portal accessible by a designated person(s) within the company:

Administration Portal

Real-time data access

The portal requires a secure login (There are no license limits on the number of portal accounts that you can create). The portal offers the following functionality and is continually being enhanced:

  • The ability to manually capture screening data (for example where data has been recorded on paper and at a later stage needs to be entered into the platform).
  • The ability to insert a mobile number and trigger an invitation SMS to a recipient (as in the case of a pre-planned visit).
  • Quick view on the information entrants provided upon entry at the premises:
    1. Today
    2. Yesterday
    3. This Week
    4. This Month
  • The ability to filter entrant data by:
    1. Name / Surname
    2. Min / Max temperature recorded
    3. Date of entry (between 2 given dates)
    4. Entrants where there has been a negative/at-risk finding
  • The system is able to highlight entrants that have negative/at-risk findings (as well as entrants with a temperature of 37.5 or higher). Administrators are able to click on an entry and the platform then filters all people that have been on the premises since that date/time. This greatly simplifies the contact tracing process. SMS's can be sent, or phone calls made to persons who may be at risk.
  • Data is stored on the platform for as long as the subscription remains active. Should the subscription be terminated, the client's entry data, up to the point of termination, can be exported into an Excel spreadsheet.


There is an optional setting where a designated person (s) within the company will receive an alert SMS should a visitor/employee, through their answers on the questionnaire be deemed as at risk, and should not enter the premises.

Mobile App & Administration Console

click on an image to enlarge
  • Call Us On

    +27 (0) 79 504-1297

  • Our Address

    Block 1
    Fernridge Office Park,
    5 Hunter Street,
    Randburg

  • Email Address

    info@bellhop.co.za